Strategic Leadership for a Changing World
Many organizations today are navigating complex challenges - from outdated systems and unclear priorities to increasing compliance demands and limited resources. In this session, Heather Cayouette will introduce a practical, strategic approach to leadership that helps attendees work smarter, safer, and more intentionally. Drawing from her upcoming book Reset the System, she’ll share a framework for rethinking how your organization operates, so you can lead with clarity, confidence, and resilience - whether you're growing, stabilizing, or simply trying to make things work better.
Attendees will learn strategies for:
- Leading with intention: aligning your systems and strategy to support your goals
- Building trust, reducing risk, and making smarter, more confident decisions
- Untangling operational legacies and simplifying how work gets done
- Preparing your organization for what’s next - including AI, automation, and other disruptors
Expect to walk away with actionable insights to improve how you lead and manage your organization - not by doing more, but by focusing on what matters most. Whether you’re facing operational friction, compliance concerns, or leadership fatigue, this session will provide practical tools and a fresh perspective to help you lead more strategically and sustainably.
Guest Speaker - Heather Cayouette
Heather Cayouette is Founder and CEO of Firefly Strategic Consulting. With over 20 years of experience, she helps small and mid-sized organizations build smarter, safer, and more scalable operations.
Heather brings deep expertise in strategy, organizational and change management, governance, program development, information technology, and privacy. A Certified Information Privacy Professional (CIPP/C) and Certified Information Privacy Technologist (CIPT), she specializes in aligning strategy and systems through a risk management lens, with a particular focus on operational reviews, IT strategy, privacy, and AI readiness.
Heather is the author of the upcoming book, Reset the System: A Practical Guide to Rethinking the Way You Work - to Power Why You Do It.
Location
Grounded Scratch Kitchen, Coffeehouse & Bar
1545 Carling Ave, Ottawa, ON K1Z 8P9
Please follow the signs to Grounded Scratch Kitchen to the furthest parking lot and take the parking ticket to enter. Parking will be validated at the event.
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Deadline to register is April 28 at 5pm.
Please note, we do not offer refunds. Cancellations must be submitted in writing at least 7 days before the event to be eligible for a credit. No credits will be issued for cancellations made within 7 days of the event. However, tickets may be transferred to another person at any time at no additional cost. Please note that registrations cannot be transferred to a different event.
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